Call Centre

alldayPA's UK call centres, based in Manchester in the North West, are entirely run by our own staff; none of our call handling is outsourced.

We maintain our own building, with a back up facility in a separate building close by, also owned by alldayPA, for security and disaster recovery purposes.

Each PA is required to pass secretarial and communication exams before being offered employment and is then trained internally on our own in-house designed systems - this means you will experience the same high level of professionalism from each and every PA.

To ensure we cover your calls 24 hours a day, the call centre operates a complex shift system and we are always over-staffed to handle any fluctuation of incoming calls.

Click here to read about our security